Securus Technologies is a premier provider of criminal and civil justice technology solutions in the country. Securus has been in existence for over three decades, and therefore, they have amassed a wealth of experience in the industry. Securus Technologies work hard to be part of technology solution to more than 3000 corrections facilities and security agencies that they serve in the U.S.
The company’s main offices are in Dallas, Texas but they have branches in Allen, Carrollton, Georgia, and Atlanta. When the company was starting, it had a handful of employees. Securus Technologies is now a significant employer with more than 1000 employees working in their facilities across the U.S.
The company has a considerable number of clients which has necessitated the hiring of the huge workforce. The staff working at Securus Technologies is highly qualified, and they are well trained on how to handle their clients. Securus has so far signed contracts with more than 2000 corrections facilities across the United States and Canada.
Securus Technologies is the leader in providing comprehensive and innovative solutions to security agencies and corrections facilities worldwide. The company has established a dedicated call center that ensures prompt response to the needs of their customers. In 2016, the company’s management announced that they had invested $600 million in technologies, patents, and acquisitions.
Comments by customers
Towards the end of 2016, Securus Technologies published some comments from customers where they gave their feedback on the services offered by the company. The comments came from conversational emails between the company and their clients and also letters sent directly to the company by the clients.
In one of the comments, a client whose identity was masked for privacy reasons thanked Securus Technologies for helping them pound on corrupt officials in their organization. A corrections facility also expressed their gratitude to Securus for helping them detect an illicit drug and alcohol trade that was happening in their facility.